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The Foreign Investment Ombudsman works to support grievance resolution of foreign investors and foreign-invested companies in Korea.
※ During the application process, you can apply for zero-contact consultation with online video meeting.
  • Developments in the process will be updated in My Page, along with SMS and email notifications.
  • You can revise or delete your application before it is answered.
※ According to Article 14 of the Act on the Prevention of Conflict of Interest in Public Office (Prohibition of Public Officials' Use of Confidential or Undisclosed Information), the Foreign Investment Ombudsman is complying with the duty of confidentiality of public officials to prevent private use or use by third parties of the grievances related to foreign-invested companies.
Contact : 02)3497-1827

Is your company a foreign-invested business as defined in Article 2, Paragraph 4 of the Foreign Investment Promotion Act?

  • The consultation and service provided from the Office of the Foreign Investment Ombudsman are subject to foreign investors and foreign-invested companies.
  • Grievance consultation is provided in Korean language first, and, if necessary, can be provided in English. Please note that service provision is limited in other languages.
  • Applied grievance, issues, etc. will remain confidential, while ensuring confidentiality of applicants.
  • Is your company a foreign-invested business as defined in Article 2, Paragraph 4 of the Foreign Investment Promotion Act?

Privacy Policy

  • Ombudsman Website processes the least amount of the personal information to identify users, as the website does not have membership.
    • Items to be collected : Company name, applicant’s name, email, etc.
      ※ More details about the policy can be found in [Privacy Policy].
  • Are you agree with the Privacy Policy?

Disclaimer and Restrictions on the Use of the Service

  • Advisory and consultative opinions from the Office of the Foreign Investment Ombudsman are provided for inquiries only and may not be used for any other purpose. If you wish to provide an advisory and consultative opinion or a copy of it to a third party, you must obtain the consent of the Office of the Foreign Investment Ombudsman in advance.
  • The information that the Office of the Foreign Investment Ombudsman provide may contain some errors.
  • In the case of the information that the Office of the Foreign Investment Ombudsman provide to users, the Office of the Foreign Investment Ombudsman do not guarantee the results the client wants.
  • The Office of the Foreign Investment Ombudsman is not responsible for any problems arising from the client's ignorance of the Paragraphs 1 to 3 above.
  • Please check more information in [Disclaimer and Restrictions on the Use of the Service].

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