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  • Establishment of Transportation Pipe
    • 담당부서 : 외투기업고충처리실(고상원)
    • 조회수 : 2,773
  • Organization : Ulsan Regional Maritime Affairs and Port Office
  • Regulation : administrative management
Grievance
Grievance
•Backgrounds: Company N, jointly built by Japanese Company O and Korean Company P, runs a tank terminal business to store liquid oil. It is planning to load and unload oil using dock No.2 of Onsan Port, which has been exclusively rented and used by Company P.

•Main issue: Ulsan Regional Maritime Affairs and Port Office said it couldn't approve loading and unloading of liquid cargo at dock No.2 of Onsan Port because the port was only allowed to handle "other minerals".

•Request: The plan to use dock No.2 of Onsan Port had already been pursued for two to three years and recognized by Ulsan Metropolitan City government. It was unfair to delay the approval because of the recent conflict involving port transportation unions. Assistance of the Office of the Foreign Investment Ombudsman was needed for peaceful settlement.

Resoultion and Results
Resolution and Results
•Resolution Process
‣(August 22, 2012) A Home Doctor visited Ulsan Regional Maritime Affairs and Port Office.

※The Port Office recognized that the dock No.2 of Onsan Port was vacant quite often because of Company P's efforts to improve the process efficiency in loading and unloading minerals. As a public organization whose purpose was to run the port more effectively, the office didn't oppose the plan. However, it was unfortunate that this project to change port use was not included in the Basic Port Plan, which was newly implemented in 2011, before the company actually started the project.

※The Home Doctor told the port office that KRW 30 billion had been already invested in the project by Japanese Company O to build 10 tanks. The plan was contributing directly and indirectly to making Korea a oil hub of North East Asia, by creating new oil storages. Therefore, the Ombudsman Office requested the office make a swift decision to approve the plan.