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  • Request for Thorough Collection of Sample for Safety Inspection of Imported Second-Hand Copy Machine
    • 담당부서 : 외투기업고충처리실(고상원)
    • 조회수 : 4,406
  • Organization : Korean Agency for Technology and Standards, Korea Testing & Research Institute
  • Regulation : Enforcement Rule of Electrical Appliances Safety Control Act
Grievance
Grievance
• Background: Company H has experienced difficulties in management due to the rising importation of second-hand copy machines for the last couple of years, but has managed to recover its performance based on the system revised since March of 2012. The revised system requires imported second-hand copy machines to go through a safety inspection for each model by an authorized safety inspection agency before customs clearance. And, it allows customs clearance only after the models have passed the safety inspection.

• Main Issue: To raise the effectiveness of the revision, overall inspection, including sampling, should be thoroughly conducted and the Ombudsman informed the Korea Testing & Research Institute of such issues upon the request of Company H.
Resoultion and Results
Resolution and Results
•Resolution
‣ The Korea Testing & Research Institute: For the application of a safety inspection, the company should submit a serial number by model and the institute will check the serial number of all imported second-hand copy machines.

‣ The Korea Agency for Technology and Standards requires the submission of a circuit diagram of the products for safety inspection. The Korea Testing & Research Institute also does not receive applications for a safety inspection when a company does not submit a circuit diagram of the products.

Outcome:
• Results: The Ombudsman’s Office thoroughly informed the verification agency of the need for strict verification for sampling, follow-up tests and safety inspections, and requested the application of the following verification principles.
① An official from the safety inspection agency shall conduct the inspection on the spot, at customs clearance.
② The inspection shall be conducted after random sampling.