[Background]
- Previously, platform franchise operators* using the Kakao T platform imposed franchise fees not only on franchise operations (platform-dispatched rides) but also on waiting and cruising operations (street-hailing).
*Platform franchise business refers to a model where franchisees (taxis) transport passengers using the franchisor's platform. Out of 91,000 franchise taxis nationwide, those using the Kakao T platform (76,000 taxis) account for 83.2%.
- In response, the Fair Trade Commission (FTC) determined this to be an unfair trade practice exploiting a superior bargaining position under the Franchise Business Act and imposed penalty surcharges.
- The National Assembly continually raised issues regarding the collection of fees for waiting and cruising operations (during the 2025 National Assembly Audit) and subsequently amended and enforced the "Passenger Transport Service Act" (effective May 2026).
- In accordance with the amended Act, to verify whether unfair fees are being collected, franchisors are now required to submit data regarding their franchisees' operation types and the current status of fee imposition.
[Contents of Regulation]
- Mandatory submission of data by platform franchise operators to verify the collection status of fees from transport franchisees.